Live chat is an option not many antivirus software companies offer, which is a shame seeing as it’s increasingly becoming customers’ preferred method of contacting tech support. Support is available three ways: by email, over the phone and via live chat.
Whichever plan you pick, you’ll benefit from the same level of service. ScanGuard offers round-the-clock priority support on all packages - a refreshing change from companies who only have it on their most expensive tiers. You don’t have to pony up for an expensive package just to get more features. But the upside is that you pay exactly for what you need.
SCANGUARD FREE UPGRADE
On the one hand, this means you don’t have much incentive to upgrade unless you need protection for multiple devices (the main difference between plans is the number of devices you can use the software on).
SCANGUARD FREE PRO
In fact, the Pro Antivirus package only adds a browser extension that blocks malicious websites, while the Ultimate Antivirus package adds an antivirus ebook. One of the best things about ScanGuard is that you can benefit from most of these addons even on the entry-level Essential Antivirus package. Not only will it give your online security and privacy a boost, but seeing as the typical annual fee for a third-party VPN can be quite steep, it’s also a money saver. This latter feature is undoubtedly the star of the show. You’ll also get a whole load of other addons, including a secure password manager, several tools that’ll help you keep your device performing optimally and a free VPN. More importantly, the scanning experience was impressively smooth, silent and, at about 20 minutes to complete a scan, reasonably quick.Īlongside antivirus, anti-ransomware, anti-malware and anti-spyware protection, ScanGuard includes identity protection, an individual file scanner that checks and automatically quarantines suspicious downloads and an ad blocker. You’ll get a two-way firewall, malicious website blocking and identity protection alongside robust antivirus, anti-ransomware, anti-malware and anti-spyware protection. ScanGuard’s pedigree aside, the software is packed with security features. And it has aced its latest round of independent testing on (Virus Bulletin) with a 100% catch rate and zero false positives. Total AV in particular has quickly become one of the most popular antivirus software programs around. That said, the company that makes ScanGuard - (SS Protect) - is the same company that makes PCProtect and Total AV. This means it’s hard to be certain how well it performs compared to its better-known competitors. Being a relatively new kid on the block, ScanGuard is yet to be tested by independent testing labs such as AV Test, Virus Bulletin and AV Comparatives.
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